Free
Try Intros, Watercooler, and Celebrations
Free forever!
- Pair up to 24 users per round in 1 channel to meet up and get to know each other
- Use 12 default Watercooler topics in 1 channel
- Send up to 24 Celebrations messages in 1 channel
- Invite new hires to join your Donut channel
- Google Calendar and Zoom integrations
Standard
Starts atPricing varies based on usage
View all tiers »
Everything in Free, plus
- Unlimited Intros, Watercooler topics, and Celebrations messages
- Create multiple Donut channels
- Advanced Intros settings including custom group size and Intro messages
- Access library of 100s of Watercooler topics and customize
- Customize Celebrations messages
- Group Celebrations messages by day, week, or month
Premium
Starts atPricing varies based on usage
View all tiers »
Everything in Standard, plus
- Unlimited targeted introductions and fully customizable messages
- Use Donut’s full library of connections programming, including onboarding best practices.
- Access advanced Intros features in Donut's Program Hub
- Add Watercooler to Enterprise Grid channels
- Import data from your HRIS
Pricing Tiers
1-24
users
$49/mo
Billed Annually
25-49
users
$99/mo
Billed Annually
50-99
users
$199/mo
Billed Annually
100-199+
users
$399/mo
+$200 for each 100 users
Billed Annually
1-24
users
$59/mo
Billed Monthly
25-49
users
$119/mo
Billed Monthly
50-99
users
$239/mo
Billed Monthly
100-199+
users
$479/mo
+$240 for each 100 users
Billed Monthly
1-24
users
$99/mo
Billed Annually
25-49
users
$199/mo
Billed Annually
50-99
users
$399/mo
Billed Annually
100-199+
users
$799/mo
+$400 for each 100 users
Billed Annually
1-24
users
$119/mo
Billed Monthly
25-49
users
$239/mo
Billed Monthly
50-99
users
$479/mo
Billed Monthly
100-199+
users
$959/mo
+$480 for each 100 users
Billed Monthly
Looking for an annual enterprise agreement?
Contact usCompare Features
Free
Intros
- Introduce up to 24 people per round in 1 Donut channel
- Intro frequency from daily to every 6 weeks
- Integrations including Zoom + Google Calendar
- Conversation starters and selfie contest
- Build and share a Favorite Things list
- Invite new hires to join Donut channels
Watercooler
- Add 12 default Watercooler topics to 1 Donut channel
- Use Watercooler in Slack Connect channels
Celebrations
- Send 24 Celebrations messages in 1 channel
- Allow users to customize recognition settings
- Access a library of GIFs for Celebrations messages
Standard
Intros
- Introduce up to 24 people per round in 1 Donut channel
- Unlimited introductions and Donut channels
- Customize group size and intro message
- Intro frequency from daily to every 6 weeks
- Integrations including Zoom + Google Calendar
- Cross-group introductions (e.g. sales and engineering)
- Within-group introductions (e.g. Intros within regions or time zones)
- Coffee or lunch lottery (e.g. lunch groups or CEO lottery)
- Conversation starters and selfie contest
- Custom conversation starters
- Build and share a Favorite Things list
- Advanced reporting (including names of pairs)
- Invite new hires to join Donut channels
Watercooler
- Send unlimited Watercooler topics to multiple Donut channels
- Access library of 100s of Watercooler topics
- Add custom Watercooler topics
- Use Watercooler in Slack Connect channels
Celebrations
- Allow users to customize recognition settings
- Access a library of GIFs for Celebrations messages
- Celebrate birthdays and anniversaries for everyone on your team
- Add Celebrations to multiple Donut channels
- Customize Celebrations messages
- Group Celebrations messages by day, week, or month
Account Administration
- Live support
- Pay by credit card
Premium
Intros
- Introduce up to 24 people per round in 1 Donut channel
- Unlimited introductions and Donut channels
- Customize group size and intro message
- Intro frequency from daily to every 6 weeks
- Integrations including Zoom + Google Calendar
- Cross-group introductions (e.g. sales and engineering)
- Within-group introductions (e.g. Intros within regions or time zones)
- Edit status/group selection for channel members
- Coffee or lunch lottery (e.g. lunch groups or CEO lottery)
- Conversation starters and selfie contest
- Custom conversation starters
- Build and share a Favorite Things list
- Advanced reporting (including names of pairs)
- Invite new hires to join Donut channels
Watercooler
- Send unlimited Watercooler topics to multiple Donut channels
- Access library of 100s of Watercooler topics
- Add custom Watercooler topics
- Use Watercooler in Slack Connect channels
- Use Watercooler in Enterprise Grid channels
Celebrations
- Allow users to customize recognition settings
- Access a library of GIFs for Celebrations messages
- Celebrate birthdays and anniversaries for everyone on your team
- Add Celebrations to multiple Donut channels
- Customize Celebrations messages
- Group Celebrations messages by day, week, or month
- Import birthdays and anniversaries from your HRIS
Onboarding
- Unlimited targeted introductions and fully customizable messages.
- Use Donut’s full library of connections programming, including onboarding best practices.
- New-hire buddy system
- Import new hire start dates + role info from your HRIS
Account Administration
- Live support
- Pay by credit card
Have a question?
Find answers to FAQs here.
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How does the Free plan work?
The Free plan includes up to 24 intros per round in 1 Donut channel, 12 default Watercooler topics in 1 Donut channel, and 24 Celebrations messages in 1 Donut channel on your workspace. You can have up to 3 Donut channels total on the Free plan: 1 Intros channel, 1 Watercooler channel, and 1 Celebrations channel. You’re also welcome to use a combination of Intros, Watercooler, and Celebrations in the same channel if you like (they do not have to be 3 separate channels).
Donut intros are limited to 12 pairs (a lucky dozen!) per round of intros. If you have more than 24 people in the channel, Donut will randomly choose 24 to pair up each round, and will eventually cycle through everyone in the channel.
Watercooler topics are limited to 1 Donut channel (can be the same as or different from your Intros channel). The Free plan only includes the Default Dozen topics Pack, and topics cannot be customized.
Celebrations are limited to 24 birthday or anniversary messages in 1 Donut channel, and you are limited to default Celebrations messages – they cannot be customized.
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Is billing done monthly or annually?
Billing is done monthly or annually by credit card for both Standard and Premium. If you are on a monthly plan, you can start or stop anytime with no commitment.
Both monthly and annual billing plans are priced based on actual usage. If you enroll in a monthly plan and change billing tiers mid-month, a credit or fee will be added to the next month’s bill. If you enroll in an annual plan and change billing tiers over the course of the year, a credit or fee will automatically be added to your card, and you will be notified via email.
Both monthly and annual plans can be cancelled anytime. Once you cancel your team’s paid subscription, no further payments will be taken, but we do not refund payments already made. Annual subscriptions that are cancelled partway through the year will not be refunded.
Enterprise packages include an annual flat fee that is paid upfront and can be done via ACH or wire transfer.
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How much will Donut cost?
Standard plans start at $49 USD per month (billed annually), and pricing is determined by the number of people in Donut channel(s) receiving Intros, Watercooler topics, and/or Celebrations messages.
Premium plans start at $99 USD per month (billed annually), and pricing is determined by the number of people in Donut channel(s) receiving Intros and/or Watercooler topics plus the number of people involved in Donut custom workflows.
See our pricing calculators to help estimate your monthly usage, or visit our pricing FAQs for more info.
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Who counts as an active Donut user?
If you’re on a Standard plan, active Donut users are the number of unique people on your billing account receiving Intros, Watercooler topics, and/or Celebrations messages.
If you’re on a Premium plan, active Donut users include the number of unique people on your billing account receiving Intros, Watercooler topics, and/or Celebrations messages + people receiving messages from Donut as part of an Onboarding workflow. This includes new hires, managers, buddies, and admins that can edit templates and upload new hires.
A person only counts as 1 active user, no matter how many Donut channel(s) they belong to, or whether they’re involved in Onboarding as well.
If someone does not respond to 3+ Intros in a row, Donut automatically opts them out of receiving Intros and removes them from billing. They can opt back in anytime.
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Do you offer a free trial?
If you’d like to test Standard or Premium features, we offer a 14-day free trial.
You can use our Free plan for as long as you’d like.
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Do you offer special pricing for nonprofits, educational institutions, or free Slack-based communities?
Yes, we do! If you’re a registered nonprofit organization, a nonprofit educational institution, or free Slack-based community (with no membership fees), we may have a special plan that fits your needs. Contact [email protected] for more info.
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I have questions on security. My teams needs a security review or questionnaire completed.
We’re right there with you. We know your most sensitive data lives in Slack, and we take that seriously. Please review our terms of service, privacy policy, DPA, and a summary of FAQs for more info on data access and security.
Note: We’re unable to complete security reviews or questionnaires for Standard or Premium subscriptions. Security reviews are accessible with Enterprise plans.
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Can I pay only for my own Donut users (not Donut users in other channels)?
Yes! If your team has multiple departments using Donut, and you’d like to pay for only the users in your channel(s) we’d be happy to set up a separate billing account for you.
Get in touch at [email protected] and we’ll give you a hand with setup.
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I'm interested in an Enterprise package. What's the next step?
We’re thrilled to hear it! Annual Enterprise contracts have a minimum of 500 Donut users and $12,500.
If you’d like to discuss an Enterprise package, share some info about your team via the Enterprise banner above, and we’ll get back to you ASAP.
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What currency do you bill in?
We bill in US Dollars.