Special plans available for nonprofits, educational institutions + communities.

Learn More

Free

$0
$0

Up to 12 Intros per round and 12 Watercooler topics

Free forever!

  • Pair up to 24 users per round in 1 channel to meet up and get to know each other
  • Invite new hires to join your Donut channel
  • Use 12 default Watercooler topics in 1 channel
  • Google Calendar and Zoom integrations

More info»

Add to Slack

Premium

Starts at
$99/mo
Billed Annually
$119/mo
Billed Monthly

Pricing varies based on usage
View all tiers »

Everything in Standard, plus

  • Unlimited targeted introductions and fully customizable messages
  • Use Donut’s full library of connections programming, including onboarding best practices.
  • Access advanced Intros features in Donut's Program Hub
Start Trial

Pricing Tiers

1-24
users

$49/mo

Billed Annually

25-49
users

$99/mo

Billed Annually

50-99
users

$199/mo

Billed Annually

100-199+
users

$399/mo

+$200 for each 100 users

Billed Annually

1-24
users

$59/mo

Billed Monthly

25-49
users

$119/mo

Billed Monthly

50-99
users

$239/mo

Billed Monthly

100-199+
users

$479/mo

+$240 for each 100 users

Billed Monthly

1-24
users

$99/mo

Billed Annually

25-49
users

$199/mo

Billed Annually

50-99
users

$399/mo

Billed Annually

100-199+
users

$799/mo

+$400 for each 100 users

Billed Annually

1-24
users

$119/mo

Billed Monthly

25-49
users

$239/mo

Billed Monthly

50-99
users

$479/mo

Billed Monthly

100-199+
users

$959/mo

+$480 for each 100 users

Billed Monthly

Looking for an annual enterprise agreement?

Contact us

Compare Features

Free

Intros
  • Introduce up to 24 people per round in 1 Donut channel
  • Intro frequency from daily to every 6 weeks
  • Integrations including Zoom + Google Calendar
  • Conversation starters and selfie contest
  • Invite new hires to join Donut channels
Watercooler
  • Add 12 default Watercooler topics to 1 Donut channel

Standard

Intros
  • Introduce up to 24 people per round in 1 Donut channel
  • Unlimited introductions and Donut channels
  • Customize group size and intro message
  • Intro frequency from daily to every 6 weeks
  • Integrations including Zoom + Google Calendar
  • Cross-group introductions (e.g. sales and engineering)
  • Coffee or lunch lottery (e.g. lunch groups or CEO lottery)
  • Conversation starters and selfie contest
  • Custom conversation starters
  • Advanced reporting (including names of pairs)
  • Invite new hires to join Donut channels
Watercooler
  • Add 12 default Watercooler topics to 1 Donut channel
  • Access library of 100s of Watercooler topics
  • Add custom Watercooler topics
Account Administration
  • Live support
  • Pay by credit card

Premium

Intros
  • Introduce up to 24 people per round in 1 Donut channel
  • Unlimited introductions and Donut channels
  • Customize group size and intro message
  • Intro frequency from daily to every 6 weeks
  • Integrations including Zoom + Google Calendar
  • Cross-group introductions (e.g. sales and engineering)
  • Edit status/group selection for channel members
  • Coffee or lunch lottery (e.g. lunch groups or CEO lottery)
  • Conversation starters and selfie contest
  • Custom conversation starters
  • Advanced reporting (including names of pairs)
  • Invite new hires to join Donut channels
Watercooler
  • Add 12 default Watercooler topics to 1 Donut channel
  • Access library of 100s of Watercooler topics
  • Add custom Watercooler topics
Custom Donut Programs
  • Unlimited targeted introductions and fully customizable messages.
  • Use Donut’s full library of connections programming, including onboarding best practices.
  • New-hire buddy system
Account Administration
  • Live support
  • Pay by credit card
Intros
Free
Standard
Premium
Introduce up to 24 people per round in 1 Donut channel
Unlimited introductions and Donut channels
Customize group size and intro message
Intro frequency from daily to every 6 weeks
Integrations including Zoom + Google Calendar
Cross-group introductions (e.g. sales and engineering)
Edit status/group selection for channel members
Coffee or lunch lottery (e.g. lunch groups or CEO lottery)
Conversation starters and selfie contest
Custom conversation starters
Advanced reporting (including names of pairs)
Invite new hires to join Donut channels
Watercooler
Free
Standard
Premium
Add 12 default Watercooler topics to 1 Donut channel
Access library of 100s of Watercooler topics
Add custom Watercooler topics
Custom Donut Programs
Free
Standard
Premium
Unlimited targeted introductions and fully customizable messages.
Use Donut’s full library of connections programming, including onboarding best practices.
New-hire buddy system
Account Administration
Free
Standard
Premium
Live support
Pay by credit card

Watercooler + Intro

Onboarding

Most teams have a manager and a buddy

Most onboarding processes last for 3 months

This includes both Watercooler + Intro and Onboarding users

Learn more about how premium pricing works »
$/mo
users

Have a question?

Find answers to FAQs here.

  • How does the Free plan work?

    The Free plan includes up to 24 intros per round in 1 Donut channel and 12 default Watercooler topics in 1 Donut channel on your workspace. You can have up to 2 Donut channels total on the Free plan: 1 Intros channel, and 1 Watercooler channel.

    Donut intros are limited to 12 pairs (a lucky dozen!) per round of intros. If you have more than 24 people in the channel, Donut will randomly choose 24 to pair up each round, and will eventually cycle through everyone in the channel.

    Watercooler topics are limited to 1 Donut channel (can be the same as or different from your Intros channel). The Free plan only includes the Default Dozen topics Pack, and topics cannot be customized.

  • Is billing done monthly or annually?

    Billing is done monthly or annually by credit card for both Standard and Premium. If you are on a monthly plan, you can start or stop anytime with no commitment.

    Both monthly and annual billing plans are priced based on actual usage. If you enroll in a monthly plan and change billing tiers mid-month, a credit or fee will be added to the next month’s bill. If you enroll in an annual plan and change billing tiers over the course of the year, a credit or fee will automatically be added to your card, and you will be notified via email.

    Enterprise packages include an annual flat fee that is paid upfront and can be done via ACH or wire transfer.

  • How much will Donut cost?

    Standard plans start at $49 per month (billed annually), and pricing is determined by the number of people in Donut channel(s) receiving Intros and/or Watercooler topics.

    Premium plans start at $99 per month (billed annually), and pricing is determined by the number of people in Donut channel(s) receiving Intros and/or Watercooler topics plus the number of people involved in Donut custom workflows.

    See our pricing calculators to help estimate your monthly usage, or visit our pricing FAQs for more info.

  • Who counts as an active Donut user?

    If you’re on a Standard plan, active Donut users are the number of unique people on your billing account receiving Intros and/or Watercooler topics.

    If you’re on a Premium plan, active Donut users include the number of unique people on your billing account receiving Intros and/or Watercooler topics + people receiving messages from Donut as part of an Onboarding workflow. This includes new hires, managers, buddies, and admins that can edit templates and upload new hires.

    A person only counts as 1 active user, no matter how many Donut channel(s) they belong to, or whether they’re involved in Onboarding as well.

    If someone does not respond to 3+ Intros in a row, Donut automatically opts them out of receiving Intros and removes them from billing. They can opt back in anytime.

  • Do you offer a free trial?

    If you’d like to test Standard or Premium features, we offer a 14-day free trial.

    You can use our Free plan for as long as you’d like.

  • Do you offer special pricing for nonprofits, educational institutions, or free Slack-based communities?

    Yes, we do! If you’re a nonprofit, educational institution, or free Slack-based community (with no membership fees), we may have a special plan that fits your needs. Use the banner at the top of this page or contact [email protected] for more info.

  • I have questions on security. My teams needs a security review or questionnaire completed.

    We’re right there with you. We know your most sensitive data lives in Slack, and we take that seriously. Please review our terms of service, privacy policy, DPA, and a summary of FAQs for more info on data access and security.

    Note: We’re unable to complete security reviews or questionnaires for Standard or Premium subscriptions. Security reviews are accessible with Enterprise plans.

  • Can I pay for my own Donut channel (not every channel on my workspace)?

    Yes you can! Get in touch at [email protected] and we’ll give you a hand.

  • I'm interested in an Enterprise package. What's the next step?

    We’re thrilled to hear it! Annual Enterprise contracts have a minimum of 500 Donut users and $12,500.

    If you’d like to discuss an Enterprise package, share some info about your team via the Enterprise banner above, and we’ll get back to you ASAP.